SERVICES

LAYAWAY

LAYAWAY POLICY:

To put an item(s) in layaway, you will need to contact us with the item(s) numbers (located under the item in red), method of initial down payment (i.e. check, money order, credit card, PayPal, etc.), and your contact information (name, address, phone, email, etc.). You can contact us by phone (830-626-8309).

Most items will require 25% down payment with the balance due within 90 days. For the item(s) over $1000.00 we can extend the time period, but will still need 25% down payment. The 90 days will start when we receive the down payment or 5 days after you first notify us, which ever comes first. If we have not received the down payment within 7 days from the initial contact we will put the item(s) back up for sale. We will not send reminders or invoices during the 90 days. It will be the buyer's responsibility to make the payment(s) in full within the 90 day time period.

Do to credit card transaction fees applied to accepting payments, we ask to limit credit card and PayPal transactions to only two (2) transactions during the life of the layaway. You can make as many payments as you'd like in the form of personal checks or money orders.

If the buyer defaults and doesn’t pay off the balance within the 90 day time period, the item(s) will go back up for sale to the general public and the buyer will forfeit what payments have been made.

GIFT WRAPPING

The gift wrapping service will include a gift box wrapped in your event choice of wrapping paper, with either a ribbon or bow, and a "TO and FROM" card. The cost will be an additional $5.00 USD for each individual gift box. You can choose from choice of holidays, His or Hers birthday, "someone special", just friends, or plain wrapping paper.

Gift wrapping pertains only to "Jewelry" and "Small Items" only. CLICK HERE to add gift wrapping to your order.

GIFT CERTIFICATES

We offer gift certificates directly through Eagle Rock Trading Post although these would need to be redeemed directly with us by phone, regular mail, or online. They can be used as full payment or partial payment on our items. We can email, fax, or mail the certificate to you. The gift certificates purchased directly with us will be valid for One Year after date of purchase. CLICK HERE to purchase a gift certificate.